LEGAL REFERENCE

chrono24 - Privacy Policy for your account

chrono24 collects only the account, device, security and transaction details needed to run your casino profile in supported regions of Pakistan. Before you open your account, this Privacy...

Pakistan data handlingJazzCash record contextEasypaisa privacy checksRaast transaction care
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chrono24 Privacy Policy for your account

How this policy applies

This Privacy Policy applies when you create an account, verify access, browse our lobby, contact support or make transactions through payment rails available where local law permits. We process your name, contact details, device signals, session logs, location region, account activity and payment references so we can keep your profile functional, check suspicious access and answer your requests. We do not sell

your personal data. We share limited records only with service providers that help with hosting, fraud screening, support tools, identity checks, payment routing or legal requests. Records are kept only as long as needed for account operation, dispute handling, transaction tracing and statutory duties that may apply in supported regions.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PRIVACY HELP

Contact paths for privacy requests

You can reach us about privacy matters without leaving uncertainty around your account. We may ask for matching account details before acting...

Privacy inbox Email us with your account ID, registered mobile...
Live chat route Start chat from your account area and ask...
Transaction query For JazzCash, Easypaisa, SadaPay, NayaPay or Raast privacy...
POLICY CARE

How we keep policy records accurate

Our privacy wording is maintained by the same teams that handle account safety, support workflows and payment record checks for chrono24. That means the policy reflects the data points we actually collect...

Account data mapping

We map personal details to clear purposes, such as login access, identity confirmation, fraud checks and customer support. Internal access is limited to teams that need the record for the stated task.

Payment record handling

JazzCash, Easypaisa, SadaPay, NayaPay and Raast references are stored with transaction status, time and account link. We use those records for reconciliation, support replies and dispute checks.

Device security signals

We collect device type, browser details, IP region and session behaviour to detect unusual access. These signals help protect your account without asking you for extra documents every time.

Support case records

When you contact us, we keep the conversation, request type and resolution status. This helps us answer follow-up privacy questions and avoid repeating identity checks unnecessarily.

Limited partner access

Service partners may process selected records for hosting, analytics security, verification or payments. Contracts restrict their use, and we do not allow unrelated resale of your personal data.

Change tracking

Policy updates are logged with the reason for change, such as a new support process or payment rail adjustment. Material privacy changes are reflected clearly on this page.

Consistency across related policy pages

Privacy sits beside our account terms, cookie wording and promotion rules, but it has a separate job. This page explains personal data handling only. Where another page sets...

Account terms
Terms explain account duties and access conditions, while this Privacy Policy explains the personal data used to operate those duties, including verification, login security and record retention.
Cookie wording
Cookie content covers browser storage and tracking choices. This Privacy Policy links those signals to wider account purposes, such as session continuity, fraud checks and preference handling.
Promotion rules
Promotional terms may require eligibility checks. This page explains the personal data used for those checks, including region, account status, activity logs and support decisions.
Payment terms
Payment terms explain transaction steps. This Privacy Policy explains how payment references, provider responses, account links and support records are processed after you request a transaction.
Security page
Security content describes account protection tools. This policy explains the privacy side, including device signals, access logs, suspicious activity flags and how long safety records may remain.
Support policy
Support rules explain contact handling. Privacy wording explains what we store from support chats, emails and identity checks, plus how those records help resolve later account requests.
Regional access wording
Regional wording explains access where local law permits. This policy explains how we use location region, payment availability and account signals to apply those access rules.
PAGE MARKERS

Visible privacy layout markers

We designed this policy page so your key privacy choices are easy to spot before you open an account. The layout separates collected data, reasons for use, sharing...

Clear data categories The policy separates account details, device signals, transaction references and...
Purpose labels Each data category is tied to a reason, such as...
Sharing boundaries Partner sharing is described by function, not vague wording. Hosting...
Retention cues Retention wording explains why some records stay longer than others...
Rights pathway The page sets out how you can ask for access...
Local context Pakistan payment references are named where relevant, including JazzCash, Easypaisa...

Privacy Policy questions answered

We collect account details, contact data, login records, device signals, support messages, region data and transaction references. We use these records to run your account, verify activity and respond to privacy requests.

Payment references from JazzCash, Easypaisa, SadaPay, NayaPay and Raast help us match transactions to your account. They also support reconciliation, dispute checks, refund tracing and fraud prevention.

No. We do not sell your personal data. Limited sharing happens only with providers that support hosting, verification, payment routing, customer support, fraud checks or lawful requests in supported regions.

Send a request through the privacy inbox or account chat. We will confirm your identity before releasing records, because account data should only be shared with the correct account holder.

Yes, you can ask us to correct inaccurate account details. Some fields may require proof or payment-record matching, especially when the change could affect access, withdrawals or support history.

We keep records for as long as needed for account operation, transaction tracing, support handling, safety checks and legal duties. When a record is no longer needed, we remove or anonymise it.